Poor employee productivity negatively impacts the profitability of businesses. According to Gallup, for example, disengaged and unproductive workers cost American businesses about $550 billion every year—businesses just like yours.
There are many factors which contribute to diminished productivity—everything from a weak internal communications strategy to lack of accountability, ineffective onboarding practices and inadequate employee training. The bottom line, however, is that productivity counts. As Dynamic Signal notes:
"Employee productivity is important to any business. After all, when teams are able to make substantial gains and improvements in a short amount of time, it can have a huge impact on the bottom-line. The more efficient your employees are, the more successful you'll be as a business. Most agree that employee productivity is important, but there's a lot of misinformation about it."
Every business is different, and each one faces different productivity challenges. For most, however, the key factors which weaken productivity are the same, including the following 4:
Nothing kills productivity more than worker disengagement. Although (as Gallup notes) engagement among U.S. workers has been rising in recent years, through the end of last year, only 34% of surveyed workers described themselves as "engaged," and almost 20%--or 1 in 5—reported they were "actively disengaged." Think about that—if your business is like most, a sizable share of your employees arrive at work every morning feeling little or no stake in your business, and little or no incentive to be productive.
The good news is that you can take proactive steps to boost the productivity of your workers—and your business—including the following 4:
The tendency in business is to optimize the performance of senior managers and C-suite executives to boost productivity. But you can't expect to improve productivity if you neglect employees at lower levels in your organization. Although it might at first seem cost-prohibitive to offer lower-level workers salary incentives, in fact not doing so will be a drag on productivity that will cost your business more over time.
If you want your workers to be more productive, you need to tell them on a regular basis what you expect of them. More important, you also need to listen to them. Providing opportunities for effective communication and feedback (for example, through regular meetings and performance evaluations) helps you both articulate your expectations and gain valuable insights about worker concerns and problems—both of which positively impact productivity.
Nothing will diminish the impact of your productivity strategy more than asking your employees to do something—and not doing it yourself. If for example you insist employees be at their desks at the start of business but consistently show up an hour late yourself, your workers will conclude that you're not serious about productivity—and will likely feel both frustrated and resentful. Simply stated, if you want to boost productivity, model those behaviors which tend to increase productivity.
You can't expect your employees to do their jobs effectively if you don't give them the tools and resources they need to succeed. To summarize, a smart training strategy ensures workers have the requisite skills and competencies they need to perform their jobs in the most effective manner possible. Increasingly, that means leveraging the power and efficacy of robust eLearning platforms to provide employees the training they need to succeed.
Increasing the productivity of your workforce can mean the difference between success and failure for your business—but it can also be both complicated and confusing. Fortunately, there are experienced businesses who can give you the advice, guidance and tools to simplify the process—and make it demonstrably more efficient.
To learn more about the ways an engaging employee training program can take worker productivity—and your business—to the next level, contact us today.